A. About Farmagic
In this day and age, when finding and identifying the right food produce has become a herculean task – it is but natural to find yourself wishing for someone to help you make the right choices for your family. At Farmagic, we hope to be that someone for you, where we serve all things natural, healthy, and wholesome.
B. Sign-Up And Account
- Click Log In on the top right of the site page to access the log in page.
- Click 'Forgot Your Password?' link available on the bottom right of the log in page.
- Enter your e-mail in the displayed field.
- We will send you a link in your e-mail.
- You can reset your password instantly by clicking the link.
- Quicker and smoother transactions.
- Saving of past delivery addresses to reduce time for future ordering.
- History of past orders and their details.
- Promotional offers from time to time.
We’re extremely sorry if our e-mails have bothered you.
You can conveniently unsubscribe from our e-mails by clicking the ‘Unsubscribe’ link at the bottom of the e-mail you have received from us. Alternatively, you can also unsubscribe to the communication through your account settings. However, we will really appreciate if you could spare a moment to share your reason(s) for unsubscribing to help serve you better.C. Orders & Deliveries
- In the 'Dashboard', click on the 'My Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.
- You can contact us via live chat, e-mail & phone along with your order Id or mobile number.
- Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.
- Payment Authorized, Order under Processing: Authorization has been received from the payment gateway and your order is being processed by the seller.
- Order Cancelled: The order was cancelled.
- Successful Orders: Your order has been successfully serviced.
Yes, but there are some constraints to it. Once an order is placed it can be cancelled or edited only if it is outside of the specific food item order lead times. This ensures there is no wastage as well as the order reaches you in the committed time frame and in the desired condition. In order to cancel an order completely or partially, please contact us at +91 9899-779-559.
For more details, please refer to our Cancellation & Refund Policy.D. Payments
- Credit Card (Visa / Master / AmEx)
- Debit Card (All leading bank debit cards)
- NetBanking (For all leading banks)
- Cash / Card On Delivery (COD)
- NetBanking - You may use your internet-enabled bank account to book an order online.
- Cash on Delivery - You may choose to pay cash at the time of delivery of your order(s) at your doorstep.
None, Never! We will never hide any costs from you. The price and charges mentioned on the site are all you need to pay.
We do, however, recommend that you go through the fine-print of our promotional offers that we may run from time to time to be completely clear about their terms and conditions.E. Review Creation Guidelines
- Have you tried the particular food item that you’re writing a review for? It's always better to review a food item and / or Food Artiste that you have personally experienced. Hence, you can ONLY add a review once you have ordered that food item.
- Educate your readers: Provide a relevant, unbiased overview of the food item and / or Food Artiste. Readers are interested in the pros and the cons of the food created by the artiste. While it is okay to let your personality affect your review, make sure your opinion is relevant and backed by facts.
- Stay concise and ensure easy readability: Be creative but also remember the virtue of brevity. A catchy title and focus on the topic will always get attention! A quick edit and spell check will add considerably to your credibility.
- Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews of another food item or food artiste, service feedback including availability, order or payment related queries)
- HTML embedded in text
- Pricing related comments
- Personal information (Phone number, postal address, e-mail and others)
- Profane comments
- Inflammatory comments
- Copyrighted comments or Plagiarized content (content found elsewhere on the internet, even if you're the original author)
- Promotional content
- Reviews by or on behalf of a person or company with a financial interest in the food item or a competitor's food item (reviews by authors, artists, publishers, manufacturers without disclosure)
- Reviews written for any form of compensation
- Reviews given using fake IDs or user e-mails
- Asking for helpful votes
- Review in any language other than English
- Feedback about errors in the food item description, menu, etc.